HUB International Team + Cascadia Healthcare

Completing the Picture on Your Insurance Program

Explore the partnership

Your HUB Team, built around you

Malia Caddell
LeAnn Kennedy
Mike Godfrey
Spencer Haugen
Hayden Haugen
Samantha Bradley
Peter Reilly
Logan Haugen
Don Watson
Alexander D’Arcy
Devin Sanders
Erik Finrow
Linda Shaddon
Peter Reilly, Samantha Bradley and Logan Haugen, with the team behind them
Peter Reilly

A national healthcare practice, behind your program.

Peter ReillyExecutive Vice President, North America Healthcare Practice Leader, HUB International

Cascadia's program does not sit inside a generalist book. It sits inside HUB's dedicated healthcare practice, led across North America by Peter Reilly.

Peter is HUB International's North America Healthcare Practice Leader. He joined HUB from Arthur J. Gallagher and has spent his career leading healthcare insurance practices, bringing national healthcare specialty depth to the organizations HUB serves.

For Cascadia, that means the program is backed by HUB's national healthcare bench: specialized carrier relationships, skilled nursing and senior care expertise, and benchmarking a generalist broker cannot reach. Peter's practice stands behind the local Team Haugen service you work with day to day.

Employee Benefits Team

Supporting the wellbeing of your employees is critical to sustaining your mission, and your Employee Benefits program must balance competitive offerings, cost management, and regulatory compliance.

  • Samantha Bradley

    Samantha Bradley

    Sr. Vice President, Employee Benefits

  • Malia Caddell

    Malia Caddell

    Senior Account Executive

  • LeAnn Kennedy

    LeAnn Kennedy

    Account Executive

At HUB International, our approach is built on partnership. Samantha focuses on designing thoughtful Employee Benefits strategies that support your people, strengthen your organization, and evolve with your long-term goals.

Your worker’s compensation team can also have a significant impact on the health and wellbeing of your team, while simultaneously managing significant financial impacts for the company at-large.

Introducing Team Haugen

A proposal is only worth what the people behind it are willing to put their names to. The gap between a pitch team and a service team is where most broker relationships go wrong, so these are the names that would work Cascadia’s account: local, working it as one team, and each one owning a piece of it and answering for it directly.

  • Logan Haugen

    Logan Haugen

    SVP, Commercial Lines. Team Lead, HUB Team Haugen.

    Accountable end to end. The single point of contact for every insurance need, for anyone in the organization.

  • Erik Finrow

    Erik Finrow

    President, HUB International Oregon.

    Accountable for resourcing. Every practice named on this page is available to this account without a referral, a cost transfer, or a queue.

  • Spencer Haugen

    Spencer Haugen

    Associate Advisor, Commercial Lines.

    Accountable for the data transfer at appointment and for workers compensation on the account, including classification review.

  • Hayden Haugen

    Hayden Haugen

    Associate Advisor, Commercial Lines.

    Accountable for the day to day of the account alongside Logan. Renewal preparation, submissions, and the work between meetings.

  • Don Watson

    Don Watson, JD, LLM, CRIS

    Client Service Advisor and Risk Consultant.

    Licensed attorney embedded on Team Haugen. Coverage analysis, contract review, indemnity and additional insured structures, and claims advocacy. In-house and included rather than billed through outside counsel.

  • Linda Shaddon

    Linda Shaddon

    Sr. Account Manager, Commercial Lines.

    Accountable for certificates, policy servicing, and endorsement processing. 27 years in commercial lines.

At HUB International, Team Haugen brings a different model to commercial insurance and risk management.

Our team is led by three brothers, Logan, Spencer, and Hayden Haugen, who work together as brokers under one coordinated team structure. Rather than operating as individual producers, we collaborate closely on strategy, market relationships, and client service. This approach allows us to bring multiple perspectives, deeper coverage expertise, and a higher level of responsiveness to every client we support.

What truly differentiates Team Haugen is how we approach risk and go to market with insurance carriers. We believe modern organizations deserve a modern approach to insurance representation.

Instead of relying solely on traditional submissions and spreadsheets, we build clear, visual underwriting narratives that help carriers fully understand an organization's operations, culture, and risk management philosophy. In many cases this includes developing dedicated underwriting websites and digital presentations that allow insurers to quickly understand the strengths of a business.

This approach helps us tell a more complete story to the insurance marketplace, which often leads to stronger underwriting relationships, better pricing, and broader coverage options.

Acquisitions move fast. So does your HUB team.

Cascadia grows by acquisition, and acquisitions move fast: new facilities, new payroll, new exposures, and a diligence window that does not wait. Team Haugen works with multiple organizations that acquire regularly, so this is familiar ground, and we have built a licensed attorney, Don Watson, directly into the team for exactly these situations.

Don Watson

Don Watson

Client Services Advisor and Licensed Attorney

Don is a licensed attorney embedded directly on Team Haugen, a differentiator most brokerages won’t invest in. For an organization acquiring facilities, with the agreements and insurance obligations that come with each one, having in-house contract review and risk counsel as part of the insurance relationship, not a separate legal bill, is real value.

For Cascadia, contract review would focus on each acquisition’s agreements and the insurance obligations they create:

  • Contract review
  • Indemnification language
  • Lease and vendor agreement risk review
  • Certificate of insurance requirements across multiple states
  • Logan Haugen

    Logan Haugen

    SVP, Commercial Lines / Team Haugen Lead

    The commercial side of each acquisition: property, casualty, and workers compensation.

  • Samantha Bradley

    Samantha Bradley

    SVP, Employee Benefits

    The benefits side of each acquisition.

Fifty two services. Cascadia Healthcare chooses which ones run.

This is not a package and it is not a proposal. It is our full risk services menu, and Cascadia decides what runs on its account.

We work as a full-service bench rather than a fixed scope, which means the safety and risk engineering layer is set by what Cascadia actually needs rather than by what we happen to sell. Decline what is already covered. Include what is not. Leave unmarked anything you want to talk through before deciding.

  1. Fleet, DOT, and transportation safety
    Eight services

    DOT fleet compliance review

    Assessment of Cascadia's regulated operations against FMCSA requirements, covering hours of service, vehicle maintenance records, and drug and alcohol program administration.

    What we would request
    • MCS-150 and current operating authority
    • Vehicle schedule with VIN, GVWR, and radius of operation
    • Maintenance and inspection records
    • Drug and alcohol program administrator detail

    Driver qualification file auditTravel upon request if onsite is preferred

    File by file review against federal requirements. Identifies missing motor vehicle records, expired medical certificates, and incomplete employment verification before a file gets pulled after an accident.

    What we would request
    • Complete driver roster with hire dates and license classes
    • Driver qualification files
    • Motor vehicle record pull history

    CSA score analysis

    Review of Cascadia's safety scores by category, showing which sit above federal intervention threshold and what is driving them. Scores follow the operating authority into your program.

    What we would request
    • Safety scores by category, current and trailing 24 months
    • Roadside inspection history
    • Crash register

    Telematics platform review

    What Cascadia runs today, what the contract costs, and what it costs per unit. We support the commercial conversation with the vendor.

    What we would request
    • Current platform, contract term, and per unit cost
    • Camera and event recording configuration
    • Driver scoring methodology in use

    Accident register and preventability review

    Three years of Cascadia's accidents read for pattern rather than count, with their preventability standard tested against yours.

    What we would request
    • Accident register, trailing 3 years
    • Preventability determinations
    • Accident review board process

    Defensive driver training program

    Structured driver curriculum with completion tracking, delivered online or onsite, to bring drivers across locations onto a single standard.

    What we would request
    • Current training completion records
    • Training curriculum in use

    Supervisor accident investigation training

    Supervisor level training on post accident procedure, scene documentation, and driver coaching. Distinct from operator training and usually the weaker of the two.

    What we would request
    • Supervisor roster
    • Post accident procedure documentation

    Fleet policy and accident review board design

    Fleet program structure, written policy, and the review board process that decides what counts as preventable and what happens next.

    What we would request
    • Written fleet safety policy and driver handbook
    • Disciplinary matrix for driving events
  2. Workers compensation
    Eight services

    Claims reserve audit

    File level review to find claims reserved too low, which hides liability that surfaces later, and claims reserved too high, which inflates the modifier and the premium you pay.

    What we would request
    • Open claim detail with current reserves
    • Adjuster notes where available
    • Loss runs valued within 60 days

    Experience modifier verification

    The published modifier checked against the actual loss record. Errors in the rating worksheet are common and correcting them is a direct premium reduction.

    What we would request
    • Experience modification worksheets, current and trailing 3 years
    • Loss runs by policy year
    • Payroll by class code

    Modifier trajectory modeling

    Projection of how Cascadia's open claims will develop into future rating periods. Tells you what the modifier will be, not what it is today.

    What we would request
    • Open claim detail with reserve history
    • Claim closure patterns
    • Payroll projections

    Class code and payroll allocation review

    Verification that payroll sits in the right class codes and the right states. Misallocation is one of the most common premium errors and it surfaces at audit if it is not caught first.

    What we would request
    • Payroll by class code by state, estimated and audited
    • Premium audit results, trailing 3 years
    • Job descriptions by role

    Injury trend and root cause analysis

    Claims read for pattern rather than volume, which is what separates a run of bad luck from a program that is not working.

    What we would request
    • Loss runs with cause and body part detail
    • Incident investigation records
    • OSHA logs for cross reference

    Return to work program reviewTravel upon request if onsite is preferred

    Assessment of Cascadia's modified duty program, which is the largest controllable driver of claim duration and therefore claim cost.

    What we would request
    • Return to work policy
    • Modified duty history and transitional roles used
    • Physical demands documentation by job

    Carrier and adjuster handling review

    How well the incumbent carrier has handled Cascadia's claims, and whether service terms are worth preserving or replacing at renewal.

    What we would request
    • Carrier and TPA service agreements
    • Claim handling instructions
    • Adjuster assignment history

    Claims reporting protocol alignment

    Reporting timelines, investigation standards, and escalation paths matched to yours. Reporting lag is expensive and it is fixable in week one.

    What we would request
    • Current reporting procedure
    • Supervisor roster and training status
  3. Safety, OSHA, and regulatory
    Twelve services

    OSHA log review and injury rate benchmarking

    Injury records analyzed and benchmarked against Cascadia's own industry code, which shows whether a clean loss year reflects a good program or a quiet one.

    What we would request
    • OSHA 300 logs and 300A summaries, trailing 5 years
    • OSHA 301 incident reports
    • Employee headcount and hours by location

    Written safety program auditTravel upon request if onsite is preferred

    Program by program review against regulatory requirements, identifying what is missing, what is out of date, and what exists on paper without evidence in the field.

    What we would request
    • Complete written program index with revision dates
    • Program documents
    • Last review or revision records

    Onsite safety inspectionTravel upon request if onsite is preferred

    Field assessment at Cascadia's operating locations with written recommendations ranked by hazard. This is the check on whether the paperwork matches the floor.

    What we would request
    • Site list with headcount, operations, and square footage
    • Site access coordination
    • Equipment inventory by location

    Citation and abatement history review

    Open citations, inspection history, and abatement status. An open citation is an inherited penalty exposure and a signal about what regulators already found.

    What we would request
    • Citation history and inspection records
    • Abatement documentation
    • Informal conference and contest history

    Training records and matrix reviewTravel upon request if onsite is preferred

    Who has been trained on what, when it expires, and where the gaps are by role and location.

    What we would request
    • Training matrix by role
    • Completion records by employee and topic
    • Certification and card status

    Contractor and subcontractor prequalification review

    How Cascadia vets the firms it hires and whether its indemnity and insurance requirements hold up. Weak prequalification transfers other people's losses to you.

    What we would request
    • Prequalification process and criteria
    • Sample subcontract agreements
    • Certificate collection practice

    General liability exposure assessment

    Third party bodily injury and property damage exposure, including visitor and public interface at your locations.

    What we would request
    • Loss runs with cause detail
    • Location safety protocols
    • Public and visitor access practice

    Industrial hygiene assessment

    Exposure monitoring for airborne and physical agents.

    What we would request
    • Prior monitoring results
    • Chemical inventory and SDS
    • Task list by exposure group

    Environmental compliance review

    Waste handling, storage, and reporting obligations, across locations.

    What we would request
    • Environmental permits
    • Waste manifests
    • Spill history and response records

    Ergonomics assessment

    Task level assessment for the manual handling and repetitive work that drives soft tissue claims.

    What we would request
    • Job task descriptions
    • Soft tissue claim history

    Employment practices program review

    Harassment and discrimination program structure and training, which is the control on employment practices liability exposure.

    What we would request
    • Employee handbook and policies
    • Complaint and investigation history
    • Training completion records

    Carrier recommendation advocacy

    Management of open loss control recommendations from Cascadia's carrier, including response drafting and closure. Open recommendations compound into renewal friction.

    What we would request
    • Carrier loss control reports
    • Open recommendation log
    • Prior responses submitted
  4. Property, equipment, and catastrophe
    Nine services

    Equipment schedule and valuation reviewTravel upon request if onsite is preferred

    Equipment reviewed against current replacement cost. Equipment schedules age badly and underinsurance is only discovered after a loss.

    What we would request
    • Equipment schedule with year, make, model, and serial
    • Current insured values by unit
    • Recent appraisals or purchase records

    Schedule of values review and enrichment

    Locations reformatted into an underwriter preferred schedule with flood zone, distance to coast, and geographic coding appended automatically.

    What we would request
    • Current schedule of values by location
    • Lease and ownership status
    • Building and contents values

    Catastrophe modeling

    Modeled loss expectancy by peril, run on the same platform underwriters use. For Pacific Northwest operations the question is earthquake and what each acquisition adds to your accumulation.

    What we would request
    • Complete location schedule with coordinates
    • Construction type, year built, and stories
    • Insured values by location

    COPE data collection and validationTravel upon request if onsite is preferred

    Construction, occupancy, protection, and exposure detail verified. Incomplete data forces underwriters to price conservatively, which costs you at renewal.

    What we would request
    • Construction and occupancy detail by location
    • Fire protection detail including sprinkler and alarm
    • Square footage and stories

    Accumulation analysis

    Radius based concentration analysis showing what happens when a single event hits several of your locations at once. Each acquisition adds to this.

    What we would request
    • Location coordinates
    • Values by location
    • Equipment staging and storage practice

    Replacement cost valuationTravel upon request if onsite is preferred

    Independent valuation review on buildings and structures to identify underinsurance before a claim proves it.

    What we would request
    • Current insured values
    • Most recent appraisals
    • Construction detail

    Fire protection system evaluationTravel upon request if onsite is preferred

    Assessment of sprinkler, alarm, and suppression systems against recognized codes and standards.

    What we would request
    • Fire protection detail by location
    • Inspection, testing, and maintenance records
    • Water supply and hydrant distance

    Aerial imagery assessment

    High resolution imagery providing detailed building attributes for underwriting, and rapid damage assessment after an event.

    What we would request
    • Location addresses
    • Ownership status

    Disaster recovery vendor network enrollment

    Access to a vetted national vendor network for mitigation, restoration, and equipment recovery, coordinated through a single contact after a loss. Vendors fund the program, so there is no management fee.

    What we would request
    • Location list
    • Critical equipment and operations detail
  5. Business resilience and security
    Eight services

    Cyber posture assessment

    Current state assessment with prioritized remediation. An acquired facility materially weaker than your standard is exposed from the day of close, and its policy may not follow the transaction.

    What we would request
    • Current cyber policy with change of control provisions
    • Prior assessments or penetration test results
    • Incident and breach history

    Business impact analysis

    Identification of critical processes and how long you can be without them. This is also what sizes business interruption limits, which are usually a guess without it.

    What we would request
    • Process and dependency documentation
    • Revenue by operation
    • Recovery time expectations

    Incident response readiness

    Whether Cascadia has a response capability that has actually been exercised, rather than a written plan nobody has run.

    What we would request
    • Incident response plan
    • Last exercise or test date
    • Escalation contacts

    Third party and vendor risk review

    Which vendors touch Cascadia's systems and data, and what exposure comes with them.

    What we would request
    • Critical vendor list with data access scope
    • Vendor agreements
    • Security requirements imposed on vendors

    Business continuity and emergency action planning

    Continuity program structure and site level emergency procedures, aligned across locations.

    What we would request
    • Continuity and disaster recovery plans
    • Emergency action plans by site
    • Last test date

    Physical site security assessmentTravel upon request if onsite is preferred

    Access control, perimeter, and surveillance at your locations.

    What we would request
    • Site security detail by location
    • Theft and vandalism history
    • Access control practice

    Workplace violence prevention program

    Program structure, threat assessment capability, and the process for managing a threat once it is identified.

    What we would request
    • Current policy and program
    • Incident and threat history
    • Training records

    Fraud controls review

    Governance, exposure identification, and the detection controls that catch it. Relevant on any acquisition where financial processes are being merged.

    What we would request
    • Control environment documentation
    • Segregation of duties detail
    • Prior incidents
  6. Platform and recordkeeping
    Seven services

    Safety platform onboarding

    Cascadia entities and locations, including newly acquired ones, built into your risk management platform so recordkeeping runs on one system from the first reporting period.

    What we would request
    • Entity and location structure
    • Employee roster by location
    • Current recordkeeping method

    Injury log and incident tracking migrationTravel upon request if onsite is preferred

    Historical injury records loaded and incident reporting switched over, including mobile capture for supervisors.

    What we would request
    • Historical OSHA logs
    • Current incident reporting process
    • Supervisor roster

    Safety data sheet migration

    Chemical inventory and safety data sheets moved into managed storage that satisfies the access requirement.

    What we would request
    • Chemical inventory
    • Current SDS storage method and location

    Training assignment and tracking setup

    Curricula assigned by role with completion tracked by supervisor, so training status is a report rather than a search.

    What we would request
    • Role list and training requirements by role
    • Current completion records

    Certificate tracking setup

    Certificate of insurance issuance and compliance tracking extended to Cascadia's named insureds and contract requirements.

    What we would request
    • Named insured detail
    • Contract insurance requirements
    • Current certificate holders

    Safety observation and audit tools

    Field observation capture and structured self assessment, which builds the documentation trail that supports a claim defense.

    What we would request
    • Current observation or audit practice
    • Site and supervisor list

    Consolidated risk data feed

    Policy, claim, exposure, and location data consolidated with direct carrier and administrator feeds, so the combined loss picture is complete year round rather than rebuilt at renewal.

    What we would request
    • Carrier and TPA contacts
    • Policy schedule
    • Data feed authorization

Cascadia’s Priorities: Where Should We Go Deeper

Your selections set the scope. Tell us where to concentrate.

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Stewardship Scorecard

A stewardship scorecard tracks every recommendation, promise, and commitment made by HUB or the carrier, written down and followed through the year. Here is an example of what that would look like for Cascadia, and how we would build it with you.

Example only. Select a bar to move an item to its next stage. Not started In progress Complete
  1. Total cost of risk summary across WC, property, liability, and collateral.

    Built with your finance team from current policies and loss runs.

  2. Quarterly claims review with a dedicated claims advocate.

    Standing reviews with the carrier, with reserve and trend updates.

  3. Workers' comp classification and payroll review across all facilities.

    We reconcile class codes and payroll by location with your HR and payroll data.

  4. Acquisition insurance checklist and diligence process for new facilities.

    Don and the team build the checklist you run each time you acquire.

  5. Employee Benefits benchmarking and renewal strategy.

    Samantha's team benchmarks the plan and presents options ahead of renewal.

Reviewed at every meeting on the calendar, and carried into the annual stewardship report.

Your risk management team.

Beyond placing coverage, Team Haugen supports clients through a dedicated Workers' Compensation and Risk Management practice. The team below works alongside our brokers to provide safety consulting, WC claims advocacy, loss analytics, and risk management support, helping clients reduce total cost of risk and build stronger, safer organizations.

Mike Godfrey

Mike Godfrey

Vice President, Workers' Compensation

Primary WC Agent & Client Liaison

Read bio

Mike serves as the principal contact for clients' Workers' Compensation needs. With deep expertise in insurance coverage, risk management, and claims advocacy, Mike partners closely with clients to assess exposures, design tailored coverage strategies, and advocate strongly during the claims process. His practice is grounded in deep industry knowledge, responsive communication, and a client-first mentality. Making him a trusted advisor in times of uncertainty.

Spencer Haugen

Spencer Haugen

Associate Advisor, WC Client Liaison

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Spencer serves alongside Mike Godfrey as a primary client liaison for Workers' Compensation. As an Associate Advisor on Team Haugen, Spencer brings complementary strengths in insurance expertise and client service, ensuring seamless support from initial inquiry through claim resolution. Spencer works closely with clients to assess exposures and design coverage strategies that align with their operational reality.

Alexander D’Arcy

Alexander D’Arcy

Workers Compensation Claims Analyst

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Xander is the workers compensation analyst/consultant at HUB International. He has 14+ years as a Certified Claims Adjuster, as well as an agent and account manager. His claims management background will assist HUB clients across a wide variety of industries, including: wood products, construction, manufacturing, retail, hospitality, higher education, food processing, public entities, non-profits, and transportation. In his current role, he partners with clients to assist them in understanding the claims process as well as helping them manage claims for the best optimal outcome. He will assist in minimizing employee and public safety losses, while providing invaluable education and service to the management of claims.

Commonly provided services
  • Education / training on claims management and processing
  • Identifying injury trends
  • Claims cost mitigation, including time loss and transitional work
  • Understanding claims reserves
  • Best practices on claims management and claims litigation
  • Employer advocate with carrier and claims adjuster team
  • Understanding the experience rating modifier and how it affects premium
  • Non-disabling claims reimbursement program for SAIF insured clients
  • Assistance with Employer at Injury Program (EAIP) and using it to your advantage
  • Scheduling claims reviews, onsite visits, meet and greets with the claim's teams
Don Watson

Don Watson

Client Services Advisor

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With a legal background and experience as a licensed attorney, Don brings extensive expertise in the insurance industry to his role. He combines his understanding of insurance coverage with practical claims-handling knowledge to advocate for clients and guide them through complex claims processes. His dual background in law and insurance provides clients with unique insight and strategic support when navigating disputes, mitigating risks, and achieving favorable outcomes.

In his current role, Don partners with clients to streamline claims resolution, manage insurance carrier relationships, and minimize financial exposure. His hands-on approach emphasizes proactive claims strategies and clear communication, ensuring that clients feel informed, supported, and empowered throughout the process.

Commonly provided services
  • Claims Advocacy and Support: including negotiation with carriers, coverage analysis, and dispute resolution
  • Policy and Coverage Review: identifying potential gaps and ensuring clients are fully protected
  • Legal Guidance in Insurance Matters: leveraging attorney experience to help clients understand their rights and obligations
  • Claims Management Strategy: developing processes to reduce cycle time and improve claim outcomes
  • Litigation and Dispute Support: assisting clients in legal proceedings related to claims and coverage disputes
  • Risk Management Consultation: proactive recommendations to reduce claim frequency and severity
Devin Sanders

Devin Sanders

Senior Risk Consultant

Read bio

Onsite risk assessment, field risk reports, and experience modifier review. Risk exposure harmonization across multi-entity, multi-state structures.

Front entrance of Coeur d’Alene Health and Rehabilitation of Cascadia

Why HUB International’s Workers’ Compensation Team Is a Strong Fit for Cascadia

Cascadia Healthcare operates a mission-driven organization that requires thoughtful risk management, responsive service, and a broker who understands the complexity of healthcare and both benefits and risk around business growth and acquisitions as the company expands.

At HUB International, our approach brings together specialists across Workers’ Compensation, claims advocacy, and employee benefits to support organizations like Cascadia in a coordinated way.

Samantha Bradley will continue leading the Employee Benefits strategy for Cascadia, while HUB’s Workers’ Compensation and risk management team works alongside her to support the broader insurance program.

This includes specialists such as Mike Godfrey, who focuses on Workers’ Compensation program design, claims monitoring, and proactive loss trend analysis. His work centers on helping organizations better understand where injuries are occurring, improving claims oversight, and identifying practical ways to reduce long-term costs.

He is supported by Shelley Sage, who specializes in Workers’ Compensation data analysis and program strategy, helping translate claims data and loss trends into actionable plan improvements, and Xander D’Arcy, who focuses on claims advocacy and resolution, working directly with carriers and administrators to ensure claims move efficiently and reserves remain appropriate.

By connecting HUB’s Employee Benefits expertise with our Workers’ Compensation and claims team, Cascadia benefits from a coordinated group that communicates internally, shares insights across disciplines, and approaches the program holistically.

The result is a unified HUB team working together to support Cascadia’s employees, operations, and long-term mission.

The right questions. A clearer path.

A closer look at program structure, claims support, and the full cost of risk.

Put a ceiling on deductible exposure.

Based on what we can see, we want to make sure there’s an aggregate stoploss cap in place. Do you know if that’s confirmed in your current structure?

How we improve it

If it’s there, we make sure it’s sized right for your footprint. If it isn’t, that becomes one of the first things we put on the table, giving you a hard ceiling on your total annual deductible exposure so there are no surprises in a bad claims year.

Keep legal fees from compounding claim costs.

From what we can tell, it looks like defense costs may be running inside the deductible in most states. Is that something that’s been on your radar?

How we improve it

We’d push for an ALAE exclusive structure so legal fees don’t compound your claim costs. In healthcare, that one change can quietly make a meaningful difference on your bottom line.

Bring healthcare expertise to claims.

How has your experience been with the claims side?

How we improve it

We’d bring in a carrier with dedicated skilled nursing expertise, including nurse case managers, pharmacy management, and loss control that’s built around your world, not adapted from another industry.

Make the total cost of risk visible.

When evaluating total program cost, is the letter of credit factored into that number, or does that tend to live in a different bucket?

How we improve it

We'd build a true total cost of risk picture that puts everything on one page, including premium, deductible reimbursements, and collateral costs together, so the full number is visible and manageable.

Stay ahead of reserves and open claims.

On the claims advocacy side, is someone staying close to open reserves, or is that something your team has to drive?

How we improve it

We'd put a dedicated claims advocate on your account, someone monitoring reserves, catching trends early, and keeping you ahead of costs rather than reacting to them. That includes structured monthly or quarterly claims review meetings so you always have a clear picture of where things stand.

Focus on Oregon premium optimization.

Is Oregon premium optimization something that's come up in past renewals? Given the assessment rate there, it tends to have an outsized impact.

How we improve it

We'd prioritize Oregon specifically. Every dollar of premium reduction there eliminates an additional $0.098 in state assessment, and the return is amplified compared to any other state in your program.

Integrated Claims Management with The Hartford Productivity Advantage (THPA)

Hartford confirmed they can support Cascadia through The Hartford Productivity Advantage (THPA) platform, which connects Workers’ Compensation, Leave Management, and Disability into a single coordinated system.

Instead of HR teams managing multiple programs and reporting systems, THPA allows these claims to work together through one integrated platform.

  • A workers’ compensation claim with lost time can automatically trigger a leave record
  • If a WC claim is denied, the system can initiate a Short Term Disability claim
  • Claims and leave data are tracked together in one reporting environment

The impact of that integration is meaningful.

Employers using this coordinated structure have seen 11% shorter Short Term Disability durations and roughly 10% lower workers’ compensation medical severity compared to organizations managing these programs separately.

11%
shorter Short Term Disability durations
~10%
lower workers’ compensation medical severity

For Cascadia, this matters because it helps simplify administration, improve visibility into employee absences, and better coordinate care and recovery when an employee is injured or out of work.

It also creates a strong alignment between Employee Benefits and Workers’ Compensation strategy, allowing both programs to support each other rather than operating independently.

Watch the presentation video (opens in a new tab)

Your HUB Team

The three leads below would front Cascadia’s program. Everyone else on this roster supports the account rather than presenting it, and is here so you can see the bench behind the people you would deal with.

  • Peter Reilly

    Peter Reilly

    Executive Vice President, North America Healthcare Practice Leader, HUB International

  • Samantha Bradley

    Samantha Bradley

    SVP, Employee Benefits

  • Logan Haugen

    Logan Haugen

    SVP, Commercial Lines / Team Haugen Lead. Property, casualty, and workers compensation.

Executive Team

  • Eric SchackEric SchackPresident, HUB International Northwest
  • Erik FinrowErik FinrowPresident, HUB International Oregon
  • Ellen Sue BernardsEllen Sue BernardsEVP, Alternative Risk Solutions Practice Leader
  • Melissa FergusonMelissa FergusonChief Marketing Officer, HUB Northwest
  • John G. YapleJohn G. YapleDirector of Captive Insurance, Specialty Captive Group
  • Scott FoutsScott FoutsSVP, Risk Services Leader

Team Haugen Brokers

  • Spencer HaugenSpencer HaugenAssociate Advisor, Commercial Lines
  • Hayden HaugenHayden HaugenAssociate Advisor, Commercial Lines
  • Don WatsonDon WatsonClient Service Advisor | Risk Consultant Expert

Bonds

  • Ian CampbellIan CampbellVice President, Surety
  • Kristen McGillvreyKristen McGillvreySr. Account Manager, Surety

Workers' Compensation

  • Mike GodfreyMike GodfreyVice President, Workers’ Compensation
  • Xander D’ArcyXander D’ArcyWorkers’ Compensation Claims Analyst
  • Shelley SageShelley SageWC Analytics & Account Support

Personal Lines

  • Nancy TriboletNancy TriboletPrivate Client Risk Advisor
  • Brandon VogelBrandon VogelPrivate Client Risk Advisor

Employee Benefits

  • Michael Barclay, CICMichael Barclay, CICVice President, Employee Benefits
  • Malia CaddellMalia CaddellSenior Account Executive
  • LeAnn KennedyLeAnn KennedyAccount Executive
  • Justin RuddimanJustin RuddimanDirector of Financial Analytics
  • Matthew MooreMatthew MooreDirector of Pharmacy

Claims | Risk Management

  • Craig WoodworthCraig WoodworthVice President, Claims
  • Avis Hearnsberger, CRISVice President, Claims Manager
  • Trent SchultzVice President, Claims Specialist
  • Meredith PenningtonMeredith PenningtonClaims Advocate
  • Devin SandersDevin SandersSenior Risk Consultant
  • Chris BurghChris BurghAVP, Senior Risk Services Consultant

Account Managers

  • Linda ShaddonLinda ShaddonSr. Account Manager CL
  • Marcia HawkinsMarcia HawkinsAccount Manager II CL
  • Sindee JohnsonSindee JohnsonAccount Manager II CL
  • Marcy BakerSr. Account Manager CL
  • Summer HughSummer HughSr. Account Manager CL
  • Jill EideJill EideAccount Manager II CL
  • Nadya AlamiSr. Account Manager CL
  • Sheryl BurrowsAccount Manager II CL
  • Sue TempleAccount Manager II CL
  • KC FergusonKC FergusonAccount Manager II CL
  • Lacy MasonicAccount Manager II CL
  • Robyn BurgessRobyn BurgessAssociate Account Manager II CL
  • Mindi CrawfordMindi CrawfordAccount Executive
  • Debbie ThomasEnterprise Account Manager CL

We’d love to continue the conversation.

Send us a note with any questions, or the best time to talk, and your HUB team will follow up.